ek rummy
ek rummy
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This app is available for your device
ek rummy
This app is available for your device
Contact
+91 7339140893
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the ek rummy?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you, and you'll be logged in without needing a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first, check your internet connection and wait for a strong signal to appear. If you don't receive an OTP after clicking send, use the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active account number. If your account number has changed, please submit your updated KYC details to our customer support team via email to facilitate a smooth account transfer. This will help update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, please uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems. Once you've updated, you can easily access and enjoy the app.
Q1: What is the minimum withdrawal amount in the ek rummy?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than what other apps offer. You can only withdraw the money earned from gaming activities, excluding any bonus amounts collected. This means your bonus earnings will not be eligible for withdrawal.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking around 30 minutes to 3 hours. However, some users may experience payment delays, requiring a waiting period of up to 24 hours. This discrepancy affects the overall processing time, making it more inconsistent than initially expected.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. This means the bonus itself cannot be withdrawn, but winnings from games played with the bonus can be. Any winnings from these games can then be withdrawn as usual.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section to see if your withdrawal request is failing. If it is, don't worry - the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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